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Friday, 25 March 2011

Lead Generation and Following Up with an Autoresponder

By Miguel Pancardo


You know how important it is to generate leads for your business. You also know you need those leads to stay afloat on the Internet. But what happens AFTER you generate the leads? What do you do with them, and what's the next step you should take? We'll answer those questions right now.

Following up with a new lead is about as important as fertilizer is to a farmer's crops. It helps the growth process. That person on the other end of the computer needs to know that you are real and trustworthy. So you don't want to be aloof and remain totally anonymous. In other words, you need to follow up with that contact immediately.

The best way to do this is with the use of an autoresponder. This is a piece of software that helps you keep track of new contacts, manage older contacts and follow up with them regularly. This is especially vital at the start of the relationship. That's right - relationship. In essence you are building trust and faith with each other.

As soon as someone signs up for your mailing list, an autoresponder immediately sends an email welcoming the new lead or thanking them for joining. The autoresponder can be set to send as many messages as you need at the intervals you determine are appropriate. While the initial message should be sent right away, later messages can be sent at the intervals you set in the autoresponder. These intervals can be daily, weekly or any other time period you select.

Messages will be able to guide your prospects through your system and offer them items to buy along the way. You've probably already set the precedent that they can believe and trust you, just by giving them something for free right at the beginning. Sell inexpensive products to your prospects and build their trust while you are bringing them along. They'll be much more comfortable buying your main moneymaking product when they arrive at the end of this process.

An autoresponder provides a great deal of help in this process, but it can also do other things. If you are receiving many inquiries, an autoresponder is able to organize your contact list and keep you informed about exactly where each contact is in the process. It will also let you send messages that are called "announcements" whenever you want. For example, you might find an especially good product at an amazingly low price. You'll be able to use an announcement to offer it to your leads.

Spam reports are a risk with email marketing. However, autoresponder software protects you from the danger of these reports by including an "unsubscribe" link in every message. If an email recipient has the ability to opt out at any time but doesn't, then your emails are not spam and you are safe from spam reports. In a way, it's similar to insurance.

Here's the bottom line: you need to follow up with your prospects and maintain contact at all times. Autoresponder software will do this for you easily and automatically. Customers actually expect to hear from you periodically. If you don't contact them from time to time, they'll think you're useless and will opt out of your contact list without even saying goodbye.

You can prevent this by using an autoresponder to follow up on your leads. When you do, your contacts will continue to be satisfied.




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